Optimized field service scheduling is a must-have for service organizations to stay competitive. Based on historical data and external factors like real-time traffic conditions, Generative AI algorithms can “intelligently” optimize their operator’s appointment schedule and dispatch. Real-time AI technology can select the best travel route to respond quickly to customer problems.
Besides improving service availability, Generative AI can reduce operational costs and improve efficiency.
The future of field service operations will be customer-driven and personalized. Generative AI enables field service teams to personalize service experiences for their customers. Field service teams achieve faster and more appropriate resolutions to customer problems using AI-driven insights.
Generative AI offers real-time analytics that drives insights that improve resource allocation and inventory management decision-making. Using customers’ historical data, Generative AI helps provide personalized service recommendations to individual customers. This one-to-one approach can boost customer engagement and experience.
Generative AI technology offers much more business value than simply helping field service teams access relevant information. Given this fact, it follows that Generative AI is only a “part” and not the “entire” solution. While Generative AI plays a role in improving field service, it’s insufficient for truly empowering field service engineers and technicians.
A more comprehensive solution is required to optimize field service performance in the moments that matter. While Generative AI has its place on-site and in the hands of engineers in those moments, it’s only empowering when coupled with a platform that can easily enforce industry standards and regulatory compliance for better outcomes.
At Atheer, we understand there’s a long way to go in solving field service organizations’ last-mile service delivery challenges today. This is why we have designed our no-code platform to improve the performance and efficiency of field service delivery, no matter the processes used to deliver it.
Are you prepared for the new wave of AI in field service management? We can help. If you want to know more, schedule a free product demo.
Generative AI technology offers much more business value than simply helping field service teams access relevant information. Given this fact, it follows that Generative AI is only a “part” and not the “entire” solution. While Generative AI plays a role in improving field service, it’s insufficient for truly empowering field service engineers and technicians.
A more comprehensive solution is required to optimize field service performance in the moments that matter. While Generative AI has its place on-site and in the hands of engineers in those moments, it’s only empowering when coupled with a platform that can easily enforce industry standards and regulatory compliance for better outcomes.
At Atheer, we understand there’s a long way to go in solving field service organizations’ last-mile service delivery challenges today. This is why we have designed our no-code platform to improve the performance and efficiency of field service delivery, no matter the processes used to deliver it.
Are you prepared for the new wave of AI in field service management? We can help. If you want to know more, schedule a free product demo.
Governing entity: Atheer, Inc., a delaware corporation with its principal place of business in California, United States.
These Terms and conditions (“Terms”) govern the use of all software, services, and deliverables (“Services”) provided by Atheer, Inc. (“Atheer”, “we”, “our”, or “us”) to the client, customer, or user (“Customer”, “you”, or “your”) in connection with any signed agreement, statement of work, proposal, or other commercial engagement (collectively, the “Agreement”).
By signing an agreement with Atheer or accessing our services, you acknowledge and agree to these terms.
Atheer provides access to the Atheer connected worker and work execution platform and related services including, but not limited to, onboarding, training, configuration, integrations, and support. All services will be defined in a mutually executed agreement. Changes in scope must be agreed in writing and may affect timelines and pricing.
Unless otherwise specified in an agreement:
Atheer retains all ownership and intellectual property rights to its software, platform, documentation, and proprietary processes. Customer may not copy, modify, reverse engineer, or sublicense any part of the Atheer Platform unless expressly authorized in writing.
Both parties agree to maintain the confidentiality of all proprietary and non-public information exchanged under the agreement. This includes, but is not limited to, pricing, product architecture, customer data, and implementation strategies. Confidentiality obligations will survive termination of the agreement.
Customer retains ownership of all data submitted to the Atheer platform. Atheer will not use or access customer data except to deliver the services or as required by law. All customer data is handled in accordance with our privacy policy and applicable data protection laws.
Atheer warrants that it will perform services in a professional and workmanlike manner. EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
To the maximum extent permitted by law, Atheer’s total liability under any agreement shall not exceed the amount paid by customer in the preceding twelve (12) months. Atheer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, profits, or data.
Either party may terminate the agreement for cause with thirty (30) days’ written notice if the other party materially breaches the Agreement and fails to cure within that time. Upon termination, all outstanding fees become immediately due and payable.
Neither party shall be liable for delays or failure to perform due to causes beyond its reasonable control, including natural disasters, labor disputes, government actions, internet outages, or acts of war or terrorism.
These terms and any related agreement shall be governed by and construed in accordance with the laws of the State of Calirfornia, without regard to its conflict of law principles.
These terms, along with any executed agreement or statement of work, constitute the entire understanding between the parties and supersede all prior agreements, communications, or representations.
If you have any questions regarding these terms and conditions, please contact support@atheerair.com.
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