Serveos Remote Assistance is enhanced with AR-based annotations, optimized for low bandwidth, and available on any device.
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Deliver interactive, self-serve learning optimized for the field engineer on-the-go. Consume on mobile, web, wearables, and co-pilot experiences, either in online or offline mode.
Deliver all kinds of training and in-line work support including:
• Product training
• Technical bulletins
• What’s-new for new product launches
• Re-certifications on operating procedures and safety protocols
• Guided job-aids
Automatically assign training to be completed based on the individual technician’s profile - their previous learning history, the product they will be servicing, their location, the service provider/customer they work with, and more.
Take advantage of AR-powered collaboration capabilities to deliver live, virtual training and coaching anywhere in the world and across your service network. Supervisors or trainers can assess individual performance or report on skills observations remotely.
Crowd-source training content and contributions from across the network, and use AR-powered tools to capture experts performing complex tasks.
Create formal training content in minutes with Atheer’s drag-and-drop content authoring tools. Publish in seconds to the right target audience in your network.
Discover how Atheer can streamline your service network operations and help you deliver a superior customer experience
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