Thrive in Service Delivery Complexity
Atheer helps manufacturers’ service and support teams to stand out in complex and crowded service provider networks, deliver amazing service, and maximize profitability.
TRUSTED BY THE WORLD'S LEADING EQUIPMENT MANUFACTURERS
Cost-effective coordination, consistency, and quality across your entire service network
If your business relies on a network of installers, contractors, technicians, and field service engineers, Atheer unlocks cost-effective activation and optimized support of all service partners. The result is coordinated service delivery that delights customers.
Pick up where your work order and dispatch operations leave off. Gain unprecedented visibility into actual work execution, drive service standards, and accelerate revenue growth through service channel partners. Why buy separate tools for digital forms, remote assistance, documentation, learning, and automation when Atheer delivers all in a single, easy-to-deploy platform?
Improve Customer Satisfaction
Increase Service Efficiency
BUSINESS IMPACT
A proven approach to improving service performance across your extended service network
Leading manufacturers rely on Atheer to digitally transform their service networks with some amazing results.
40%
resolution time
90%
service efficiency
25%
hire onboarding
30%
fix rates
TRUSTED
Transforming Service At The World’s Leading Manufacturers
Excel at service delivery through extended partner networks
Use Atheer to help your installers, contractors and technicians install, service and manage assets for amazing customer experiences.
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What’s New At Atheer?
Solving the Service Process Puzzle: How A Loss Prevention and Cart Solution Provider Will Save $60K a Year With Atheer
First-Time Fix (FTF) is a crucial metric that, when managed well, incentivizes service and installat
Read Story >How Service Can Help OEMs Achieve Revenue Goals In Challenging Economic Times
The last few years have been a roller coaster ride for Original Equipment Manufacturers (OEMs). Fi
Read Story >Why Third-Party Service Delivery is Hard, and The Benefits of Helping Partners Do It Right
Why Third-party Service Delivery is Hard, and The Benefits of Helping Partners Do It Right Customer
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