The Service Performance Platform
INSTALL FASTER. SERVICE BETTER.
Equipment manufacturers rely on Atheer to help their installers, contractors and technicians install, service and manage assets right, the first time.
TRUSTED BY THE WORLD'S LEADING EQUIPMENT MANUFACTURERS
Drive consistency, quality and efficiency across your entire service network - regardless of technician experience
If your business relies on a network of installers, contractors, and technicians , Atheer lets you take control of service performance across your entire service network. Gain unprecedented visibility into actual work execution, drive consistency and accelerate change. Why buy separate tools for digital forms, remote assistance, documentation, learning, and automation when Atheer delivers all in a single, easy to deploy, platform?
Increase Quality
Resolve Faster
Drive Efficiency
INCREASE QUALITY
Increase quality with reliable, traceable technician self-service
Atheer’s Service Performance Platform TM is a suite of modern digital tools that allow you to support technicians across your extended service network with the knowledge, resources, instructions, and remote expertise they need to do the job right, the first time.
RESOLVE FASTER
Resolve faster with remote assistance
Atheer connects your installers, contractors, and service partners with the knowledge, support, expertise, and guidance to deliver world class service. From visual work instructions to integrated remote assistance, Atheer is the complete end to end Service Performance Platform TM for equipment manufacturers and their service networks.
DRIVE EFFICIENCY
Drive efficiency with digitized processes
Atheer’s no-code approach allows you to easily build, deploy, and manage digital services workflows at scale across all of your service partners – we can help you on your journey to your services operating model of the future.
BUSINESS IMPACT
A proven approach to improving service performance across your extended service network
Leading equipment manufacturers rely on the Atheer Service Performance Platform TM to digitally transform their service operating models and deliver real business impact, fast.
40%
resolution time
90%
service efficiency
25%
hire onboarding
30%
fix rates
TRUSTED
Transforming service operations at the world’s leading manufacturers
Volkswagen Group UK deploys
Atheer to its retailer network
Volkswagen Group UK is deploying the Atheer Service Performance Platform to its retailer network across the United Kingdom, with more than 430 retailers already live.
The RELS (Remote Expert Live Support) system uses Atheer’s Service Performance Platform to connect retailer technicians to Volkswagen Group UK’s technical support experts based in Milton Keynes.
93%
VW UK’s retailer repair efficiency skyrocketed by 93% after the introduction of Atheer
Deploy your own Service Performance Platform in days.
Use Atheer to help your installers, contractors and technicians install, service and manage assets right the first time.
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