Serveos Remote Assistance is enhanced with AR-based annotations, optimized for low bandwidth, and available on any device.
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Digitalize warranty interactions by connecting to your entitlement tracking system. Provide self-serve capabilities to:
• Register and check warranties
• Upsell and extend warranties
• Automate warranty authorization and adjudication
Stuck with boxes of parts arriving at your warehouse with no context on the root cause? Or are expensive parts being thrown away instead of being sent back for refurbishing? Digitalize workflows to:
• Inspect parts remotely and adjudicate returns
• Capture the failure root cause and close the quality loop
• Identify and process returns at the point of service
Standardize and automate audits, surveys, and inspection processes. Digitalize self-serve and inspector-driven processes. Carry out remote inspections with AR-powered capabilities.
Drag-and-drop, no-code workflows for subject matter experts to digitalize and optimize processes rapidly. No IT involvement is needed. Take control of all process interactions, report in real-time, and drive improvements in hours and minutes.
- Craig Strachman, VP, Corporate Business Development, Juniper Networks
Discover how Atheer can streamline your service network operations and help you deliver a superior customer experience
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