The $200/hour mistake auto leaders can’t afford to keep making.

Key contents

Ok, I get it.

You’ve optimized your dashboards.

Trained your teams. Launched a dozen transformation pilots, and digitized your workflows. 

And yet…

  • Warranty costs are climbing.
  • Customer Satisfaction(CSAT) is low.
  • Net Promoter Scores (NPS) are slipping.
  • And somehow — the work is still going sideways.

Welcome to the blind spot, that no one’s talking about.

The 10 feet that’s costing you millions.

You can see it all.

  • Every unit on the line.
  • Every part in the supply chain.
  • Every click from a service advisor.

But what happens after the dispatch?

Did anyone document the step that’s now under audit?

You don’t know.

Because your systems don’t know. And that, my friend, is a very scary place to be. This is the world were millions of dollars go up in flames.

This is the execution gap.

The disconnect.

That place between what’s supposed to happen and what actually does.

It’s where:

  • SOPs live in PDFs, not practice.
  • Escalations happen too late — or not at all.
  • Techs build workarounds to survive the shift.
  • Managers find out after the warranty gets denied

And it doesn’t just slow you down.

It erodes trust.

It burns margin.

It sends your best customers to the next brand over.

Your techs aren’t failing — your system is.

Here’s a dirty little secret.

Your frontline knows the job. They want to do the job. But what they don’t have is the support to do the job right … the first time.

Sure, they have:

SOPs in binders.
Training videos from 2021.
A phone number to call when things break.

But what if your technicians had:

  1. Real-time, step-by-step visual instruction (so they don’t have to guess).
  2. Instant escalation to an expert when they hit a wall (so issues don’t get stuck).

And, what if you had: 

  1. Proof the work was done — and done right. 
  2. The ability to trust what’s reported and pass audits without scrambling.

They wouldn’t have to make it up.

And then you wouldn’t have to make up for it — in rework, complaints, and cost.

The fix isn’t another tool — it’s execution clarity.

Here’s what you need.

A platform for doing

One that was purpose-built for how work actually happens in plants, and in service bays.

With Atheer, your teams get:

  • On-demand escalation to remote experts.
  • Timestamped task tracking that proves what happened.
  • Interactive, image-rich SOPs that actually guide the work.
  • Auto-generated documentation for claims and compliance.

It’s like going from cassette tape to Spotify — for work execution.

No more rewinds. 

No more guesswork. 

Just a really great workflow.

And it works — really, really well.

The brands using Atheer aren’t just testing transformation.

They’re living it.

Here’s what they’re seeing:

  • 93%+ compliance.
  • 60% faster onboarding.
  • 40% less warranty leakage.
  • 25% boost in first-time fix rate.

That’s not a pilot.

That’s a performance upgrade.

The truth? You already know this is broken.

You’ve heard the complaints.

Seen the disputes.

Lived through the fire drills.

You’ve tried plugging the gaps with headcount and hustle.

But you can’t scale hustle. 

I know, I’ve tried it too, and in a market that expects speed, precision, and proof: you just need a way to see what’s happening in the moment.

Now.

This is the shift that separates leaders from laggards.

The winning brands aren’t chasing the next shiny platform.

They’re:

  • Equipping every technician with real-time support.
  • Preventing errors instead of apologizing for them.
  • Capturing proof while the work happens — not after.
  • Closing the loop between work imagined and work done.

Because in today’s automotive economy?

You don’t get rewarded for the plan. You get rewarded for the execution.

Don’t wait for another failed fix.

The data isn’t going to save you.

The dashboards won’t tell you why it went wrong.

And the customer? He’s already moved on.

It’s time to shift gears.

Let Atheer show you how.

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