Service Performance Solutions For Equipment Manufacturers

INSTALL FASTER. SERVICE BETTER.

Atheer is built for equipment manufacturers

If you rely on an extended network of installers, contractors and service partners to install, set up, troubleshoot and service your products, then we should talk.

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TRUSTED BY THE WORLD'S LEADING EQUIPMENT MANUFACTURERS

Service performance transformed

Rising customer expectations, increasing equipment complexity, skill shortages, and the time it takes to onboard new technicians is creating a significant service expectation gap, especially when service is provided via partner and installer networks.

If you are looking for greater standardization of work across your entire service network, improved visibility over actual work execution, increased service capacity, and ways to grow business and revenue then Atheer is the solution for you. Let’s talk.

AUTOMOTIVE

Automotive Aftersales

Your products and services are getting more complex and your customers more demanding. Atheer empowers the technicians in your dealerships to provide the best possible service experience in the most cost effective way.

Support your dealer technicians with real time remote video assistance from internal and external experts
Rapidly digitize and augment your service information bulletins with Atheer’s no code software
Streamline your warranty management processes including digital parts checks and warranty cleaning
Gather real time data and insights as service is performed across your dealer network
And more.

EV INFRASTRUCTURE

Scale your EV infrastructure build out

Deploying your own service experiences, built using Atheer, will help you scale your EV infrastructure build out by connecting you installers, contractors and service technicians to the assistance and resources they need to do their best work – quickly and safely

Scale your service operations by more rapidly onboarding, training, and enabling technicians and third party service partners
Instant access to manuals, videos, documents, guides, and remote visual support via the white labelled Atheer app
Create and deploy checklists, work instructions, step-by-step guides, and key business workflows with Atheer’s no-code software
Real time insights and data analysis as service is performed across your entire extended service network
And more.

ENERGY AND RENEWABLES

Enhanced performance and safety for all your service technicians

Use Atheer to rapidly deploy your very own Service Performance Platform to connect the oil, gas, and renewable energy technicians across your extended service network to the assistance and resources they need to do their best work – quickly and safely

Scale your service operations by more rapidly onboarding, training, and enabling technicians and third party service partners
Instant access to manuals, videos, documents, guides, and remote visual support via the white labelled Atheer app for phones, tablets, and smart glasses
Create and deploy checklists, work instructions, and step-by-step guides with Atheer’s no-code software
Digitize essential service workflows such as safety processes, scheduled inspections, audits, etc
And more.

INDUSTRIAL AND HEAVY EQUIPMENT

Industrial and Heavy Equipment Servicing

Service experiences, built using the Atheer platform, can connect industrial and heavy equipment technicians across your extended service network to the assistance and resources they need to do their best work – quickly and safely

Rapidly onboard and train new technicians and service partners
Quick access to manuals, videos, documents, guides, and remote visual support via the Atheer mobile app for phones, tablets, and smart glasses
Create and deploy checklists, work instructions, and step-by-step guides with Atheer’s no-code software
Digitize essential service workflows such as parts checks and returns, warranty clearing, parts ordering, and upsells
Job and ticket management
Gather real time data and insights as work is performed across your extended service network (including employees, contractors, dealers, installers, partners, and customers)
And more.

RETAIL EQUIPMENT

Effective and Profitable Retail Equipment Servicing

Atheer’s Service Performance Platform TM connects the technicians and service partners responsible for servicing the equipment you sell to your retail customers to the assistance and resources they need to do their best work the first time, every time.

Rapidly onboard and train new technicians and service partners
Quick access to manuals, videos, documents, guides, and remote visual support via the Atheer mobile app for phones, tabl
Create and deploy checklists, work instructions, and step-by-step guides with Atheer’s no-code platform
Digitize essential service workflows such as parts checks and returns, warranty handling, parts ordering, and upsells
Real time insights and data analysis as service is performed across your entire extended service network
And more.

CONSUMER AND SMALL APPLIANCES

Consumer and small appliances

If you sell and service your products through a network of third party dealers, installers, warranty providers, and service partners, Atheer will help you deliver exceptional customer experience while reducing costly product returns and technician dispatches.

Onboard and train new technicians and service partners
Quick access to manuals, videos, documents, guides, and remote visual support via the white labelled Atheer mobile app
Create and deploy checklists, work instructions, and step-by-step guides with Atheer’s no-code platform
Digitize essential service workflows such as parts checks and returns, warranty clearing, parts ordering, and upsells
Gather real time data and insights as work is performed across your extended service network
And more.

ATHEER RESULTS

A proven approach to improving service performance across your extended service network

Leading equipment manufacturers rely on the Atheer Service Performance Platform TM to digitally transform their service operating models and deliver real business impact, fast.